Customisable Workflows, Real Results: Procurement Teams Deserve Better Tools

Every organisation’s procurement process is different.Some require 3-tier approvals. Others need category-specific workflows.Some must loop in Legal. Others prioritise technical evaluations first. And yet, most procurement tools force everyone into one rigid way of working. That’s why procurement teams often abandon software — not because they don’t want automation, but

Workflows
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Every organisation’s procurement process is different.
Some require 3-tier approvals. Others need category-specific workflows.
Some must loop in Legal. Others prioritise technical evaluations first.

And yet, most procurement tools force everyone into one rigid way of working.

That’s why procurement teams often abandon software — not because they don’t want automation, but because they’re tired of bending their process to fit someone else’s tool.

The Problem: Procurement Tools That Don’t Flex

Here’s what procurement teams are still dealing with:

  • Rigid approval flows that don’t match internal policies

  • One-size-fits-all sourcing templates that confuse teams

  • No way to adapt to project-based procurement or emergency buys

  • IT-dependent customisation that takes months

You’re forced to either “make it work” or go back to spreadsheets.

The Fix: Workflows That Adapt to You

Scale is built with a simple philosophy:
You shouldn’t change your procurement process for the system; the system should flex to match yours.

Whether you’re a growing SME or a multi-entity enterprise, Scale lets you configure workflows by:

  • Category

  • Department

  • Thresholds

  • Project type

  • Risk level

  • Supplier type

It’s procurement automation — on your terms.

What Procurement Teams Can Customise with Scale

🛠️ Multi-Step Approval Routing

Define who approves what, when — by budget, category, or department. Skip or add steps based on logic, not guesswork.

📄 Dynamic Sourcing Templates

Create templates for RFQs, RFPs, or EOIs tailored to different use cases — like professional services, goods, or construction.

🔁 Conditional Workflows

If-then rules let you trigger different workflows automatically (e.g., contracts above Ksh 1M require legal + finance sign-off).

👥 Role-Based Access & Visibility

Only relevant stakeholders see and interact with each step. No clutter, no confusion.

🧾 Integrated Document Checklists

Configure required documents (e.g., KRA PIN, licenses, certifications) by supplier type or procurement category.

Real Example: Flexible Workflows in Action

Without Scale:

Procurement needs to source a consultant urgently.
The system insists on standard sourcing flow with 5-day evaluation window and full 3-level approval, even though it’s under Ksh 250,000.
The process slows down, stakeholders bypass the tool, and finance is left in the dark.

With Scale:

Procurement triggers a fast-track workflow for low-value, low-risk services.
Approver logic is dynamic. Evaluation takes 1 day.
The right documents are attached. Finance sees everything.
The system adjusts, and the work gets done, compliantly.

Why This Matters

Rigid systems cause shadow procurement.
Customisable systems bring everyone into one platform — with clarity, speed, and control.

In 2025, the winning teams aren’t the ones with the most features — they’re the ones with the most flexibility.

You Deserve a Procurement Tool That Works the Way You Do

With Scale, procurement isn’t a system you tolerate — it’s one you trust.

  • ⚙️ Your policies, embedded
  • 🚀 Your pace, respected
  • ✅ Your outcomes, delivered

👉 Book a Demo
See how teams across Africa are customising workflows and finally seeing results that match their goals.

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